Privacy Policy

Your Privacy and Trust Are Very important to us

Privacy Policy

Effective Date: 1 October 2025
Last Updated: 1 October 2025

At Marajul Electronics, your privacy and trust are our highest priorities. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from www.marajulelectronics.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment Information (securely processed via third-party payment providers – we do not store your card details)

b. Order & Account Information

  • Order history and product preferences

  • Account login credentials (if you create an account)

c. Technical Information

  • IP address and geolocation

  • Device type, operating system, and browser

  • Website usage data (e.g., pages visited, time spent on site)

d. Cookies and Tracking Data

  • Session and persistent cookies

  • Analytics tracking (e.g., Google Analytics)

  • Marketing and remarketing tags (if consented)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To confirm orders, process payments, and arrange delivery

  • Customer Support: To respond to your enquiries, handle returns, and manage warranty claims

  • Account Management: To provide login access and manage your customer profile

  • Personalised Experience: To suggest products and offer tailored content based on your preferences

  • Marketing (with consent): To send offers, promotions, and newsletters you’ve opted in to

  • Website Improvement: To analyse performance and improve site functionality

  • Fraud Prevention & Security: To detect and prevent fraudulent transactions and protect user data

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share limited information with trusted third parties when necessary:

  • Service Providers: Payment processors (e.g., Stripe, PayPal), delivery partners (e.g., Royal Mail, DPD), and technical support services

  • Legal Compliance: Where required by law or court order

  • Business Transfers: In the event of a sale, merger, or business restructuring, your data may be transferred as part of business assets

All service providers are required to comply with applicable data protection laws and handle your data securely.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart contents

  • Measure website traffic and performance

  • Deliver targeted ads (only if you have given consent)

You can manage cookie preferences through your browser settings. Blocking cookies may affect your user experience.

For more details, please refer to our Cookie Policy (available on our website).

5. Data Security

We implement appropriate security measures to protect your data, including:

  • SSL encryption for data transmission

  • Secure third-party payment processing

  • Regular system and security updates

  • Restricted access to personal data for authorised personnel only

While we take all reasonable precautions, no online system can guarantee absolute security. By using our website, you acknowledge and accept this inherent risk.

6. Your Rights (Under UK GDPR)

As a data subject under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Access: Request a copy of the personal data we hold about you

  • Rectification: Request corrections to inaccurate or incomplete data

  • Erasure: Request deletion of your data where legally permissible

  • Restrict Processing: Ask us to limit how we use your data in certain cases

  • Data Portability: Request a copy of your data in a structured, machine-readable format

  • Object: Object to processing for direct marketing or based on legitimate interests

  • Withdraw Consent: At any time where processing is based on your consent (e.g., marketing emails)

To exercise any of these rights, contact us at support@marajulelectronics.com.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated.

7. Marketing Communications

We will only send marketing communications if you have explicitly opted in. You can unsubscribe at any time by:

8. Third-Party Links

Our website may contain links to third-party websites (e.g. payment gateways, social media, or partner promotions). These websites have their own privacy policies, and we do not accept any responsibility or liability for their data handling practices.

9. Data Retention

We retain your data only as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal, regulatory, and tax obligations

  • Resolve disputes and enforce our terms

When no longer needed, your data will be securely deleted or anonymised.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, technology, or legal requirements.

Changes will be posted on this page with a new “Last Updated” date. Please check back regularly to stay informed.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us:

🔒 Marajul Electronics is committed to protecting your personal information and maintaining your trust through responsible data practices and transparent communication.

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